The return of the order means that the issuing bank still has doubts about the original POS machine card transaction after the POS merchants and the acquiring institution provide the relevant ordering information, so the POS merchant and the acquiring institution are refused to pay the transaction amount. The re-inquiry, that is, after the POS merchant receives the refusal notice from the issuing bank, it can provide a valid transaction vouchers to the issuing bank and request the re-payment for confirming that the POS transaction is true and effective.
What can I ask for? Including but not limited to the following three situations: A. Before the order is placed, the items purchased by the consumer POS machine have been returned or refunded; B. The issuing bank ruled that the first purchase order is unclear and cannot be identified. In the case of POS, the POS merchant can re-deliver a clear and valid purchase order, or other proof of payment; C. The issuing bank determines that the materials provided for the first time are insufficient or have the possibility of falsehood, and the POS merchant can supplement and provide other auxiliary materials to confirm POS transactions are real and effective.
How to ask for money? If the returned POS merchant meets the re-payment requirements, it can generally repay the bill to the acquiring institution and card issuer within 5-7 natural days. The specific process is as follows: First, the demand for re-invoicing is submitted to the acquiring institution. Then, submit the corresponding voucher file to the card issuer. Within the specified time limit, POS merchants should provide as much as possible of all the vouchers or documents (such as return agreements, transfer vouchers, etc.) that can confirm the authenticity of the POS transaction, in order to increase the chances of successful re-payment. Among them, the POS purchase order signed by the cardholder himself is the most effective; if it has exceeded the time limit of the acquiring institution, it must still provide the card in addition to the above-mentioned valid transaction voucher within the maximum time limit prescribed by the issuing bank. The person's handwritten signature consumer agreement, the cardholder's ID card positive and negative, a copy of the consumer bank card three kinds of information. Remarks: If the time provided by the POS merchant exceeds the maximum time limit set by the bank, the POS merchant will lose the corresponding right to claim and bear the economic responsibility that may arise. The POS merchant re-request amount must be less than or equal to the refund amount.
The return of funds. After the expiration of the time limit for the issuance of the card issuer or the time limit for the issuance of the order, the transaction that has not been refused by the card issuer will be returned by the acquirer.
I don't know if you have found frequent "sales purchase orders" in the text. The purchase order is actually the POS purchase order that our merchants require us to sign and confirm after daily consumption through the POS machine. The cardholder confirms this consumption. Voucher. After the daily credit card consumption, the purchase order is in duplicate, the cardholder keeps one copy, and the merchant recycles one copy. Both the cardholder and the merchant should keep the purchase order in a safe place.
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