Where is the future trend of catering software? Hard kitchen takes you to analyze the road of tomorrow!

The possible development trend of future catering software is the systemization of content and function and the specialization of service: through the Internet means, catering software is the core of catering management system, from food procurement, ordering, checkout, customer service, network marketing They are all completed in one platform to build a networked catering management system with a complete ecological chain, and raw material costs, labor costs, management costs, and marketing costs will be further reduced. The specialization trend is that catering software is serving restaurants. In addition, it is more targeted and can be adjusted according to the different formats and scales of the restaurant, so as to further improve the efficiency.

1, improve human efficiency, improve management, catering software should make a difference

In terms of improving human efficiency, catering software should be easier to operate, simple interface, clear instructions, clear steps, and clear functions, so as to better realize human-computer interaction, software-assisted people, rather than people adapting software, by improving user experience. In order to improve the human function; in the management, the information system of kitchen and food control, customer relationship management and warehousing logistics distribution is the focus of catering enterprises and the core of application and promotion, the future Catering software should strengthen the management of this part of the link, and form a well-structured system while focusing on functions, presenting a clear and complete system architecture, thereby improving management.

2, the development of self-service ordering machine

In Japan, due to the high labor costs, many restaurants use self-service ordering machines to save money, and the self-service ordering machine has become a standard equipment for Japanese fast food restaurants. Inspired by the current situation of the use of Japanese self-service ordering machines, Beijing Bingu Technology has independently developed and developed a new type of self-service ordering machine, which fully realizes the functions of customers' self-ordering payment, and supports WeChat and Alipay. Bank, card and other payment methods, Beijing has signed more than 1,000 well-known chain brands including KFC, Yipinsanxiao, Hehe, Fu Nitang, Qingfeng Baozipu. Generally, the labor cost is about 30% of the overall cost of catering. As a labor-intensive industry, it is difficult to recruit workers, keep people difficult, and high labor costs have been plaguing traditional catering enterprises. The idea of ​​using self-service ordering machines is a solution. According to the data of the restaurant in the use of the restaurant, the self-service ordering machine has been able to complete 40-60% of the work of ordering meals, greatly reducing the pressure on labor costs.

3. Objective analysis of mobile phone ordering

APP ordering status

On the one hand, mobile APP is an important part of the trend of food and beverage information. Compared with ordinary a la carte, mobile phone ordering has a significant effect on saving manpower and improving efficiency, which is conducive to the flow and management of data information, and because mobile phones are in people. The important role played by everyday life, mobile phone ordering is essential for CRM member management marketing. However, at present, the mobile phone ordering is not optimized from the ordering effect and the offline process, and the good offline meal taking experience still causes the confusion of the checkout counter and the confusion of the take-out mouth. Because user habits are not developed, it still needs to be costly to cultivate. According to the data of a certain mobile phone APP, from July to September 2015, the total amount of single-store subsidies for three months was 33,244 yuan, and the monthly single-store subsidy was more than 10,000 yuan.

WeChat endpoint meal status

And individual catering brands have to work hard on their own processes and moving line design, such as everyone. This is a catering O2O project focusing on Hunan rice noodles. Customers can complete the order from the order, the order to the payment through the WeChat platform, which improves the efficiency. It takes only 7 minutes from the order to the meal. At present, many catering brands have already done this, but the special thing about everyone is to fully dig into the WeChat function, transfer customers from offline entities to online through WeChat payment, and accurately analyze user composition based on background data. Monitor and adjust the taste and service of the dishes. This provides a reference for the in-depth exploration of catering O2O in the “Internet+” era.

The improvement of catering software requires the joint efforts of software companies and catering enterprises. Catering enterprises should fully communicate with software suppliers, have a clear understanding of their own requirements and planning, and choose to choose software according to the characteristics of enterprises and actual needs. When developing software vendors, they should put the real business process of catering enterprises in the first place. When developing software, reserve the standard data interface for secondary development. At the same time, modularize each function and freely combine various items according to the actual situation of the merchants. Module to meet the individual needs of the business. The system should focus on short and lean, adapt to personality, easy to upgrade, and easy to change, but in this change, combination, upgrade, and expansion, ensure data integrity, and seamlessly connect business and data.